8k Terms and Conditions
This page sets out the complete rules that apply to creating an account, playing games, claiming bonuses, and managing transactions on the 8k platform. All users are requested to read these terms carefully before using the site.
Last Updated: July 2025
1. General Provisions
These terms and conditions ("Terms") form a binding agreement between the 8k platform and its users. By accessing the site, registering an account, or using any service, the user agrees to be fully bound by these Terms. 8k reserves the right to amend these Terms at any time, and any changes will be published on the site before taking effect.
The 8k platform operates for entertainment purposes only. All services offered here — online casino games, slots, fishing, live casino, and sports betting — are governed entirely by these Terms. For details about 8k's background and operating structure, the About Us page can be consulted.
2. Eligibility and Account Registration
2.1 Age and Legal Eligibility
- a The minimum age to open an account on the 8k platform and take part in any betting or gaming activity is 21 years. Anyone below this age is strictly prohibited from creating an account on this platform.
- b Users must complete registration using their real name, correct date of birth, and valid identification details. Providing false or inaccurate information may result in the permanent closure of the account.
- c Each user may operate only one account. Creating more than one account under the same person's name, or operating multiple accounts from the same device, is strictly prohibited.
2.2 Account Verification
After registration, 8k may request identity verification at any time. This process may require submission of a national identity card, passport, or other government-recognised documents. Withdrawals may be temporarily held until verification is complete.
3. Account Security and Password
Each user is personally responsible for the security of their account. Keeping the password confidential and not granting third parties access to the account is every user's responsibility.
- 1 The account password must be at least 8 characters long and include numbers and special characters.
- 2 Any suspicious activity or unauthorised login must be reported to the 8k customer support team immediately.
- 3 8k will never ask for a user's password via email or chat. Any such request should be treated as fraudulent.
- 4 Transferring, selling, or renting an account to anyone else is prohibited.
4. Deposits and Payments
The following methods are accepted for depositing funds on the 8k platform:
| Payment Method | Minimum Deposit | Processing |
|---|---|---|
| bKash | ৳300 | Instant |
| Nagad | ৳300 | Instant |
| Rocket | ৳300 | Instant |
| Upay | ৳300 | Instant |
| Bank Transfer (Dutch-Bangla, BRAC, Islami Bank) | ৳300 | Subject to banking hours |
- a Users may only deposit using a payment account registered in their own name. Payments from third-party accounts are not accepted.
- b When making a deposit, users must ensure they use the correct reference number and send funds to the designated recipient account. 8k will not be held responsible for funds sent to the wrong address.
- c Cryptocurrency or any other digital assets are not accepted as payment.
5. Withdrawal Policy
The following conditions apply when withdrawing winnings or account balance:
- 1 The minimum withdrawal amount is ৳800. Withdrawal requests below this amount will not be processed.
- 2 Withdrawal requests generally take 10 to 45 minutes to process. However, additional time may be required if account verification is pending.
- 3 Withdrawals can only be made via the same payment method used for the deposit — namely bKash, Nagad, Rocket, Upay, or bank transfer.
- 4 In cases of fraudulent activity, money laundering, or suspicious transactions, 8k reserves the right to hold withdrawals and conduct an investigation.
- 5 Bonus funds cannot be withdrawn until the wagering requirements have been met — details are provided in Section 7.
6. Gaming Rules
6.1 Fair Play
All games operated on the 8k platform use certified Random Number Generator (RNG) technology, which ensures game outcomes remain completely unbiased and unpredictable. The use of any external software, bots, or automated methods to play games is strictly prohibited.
6.2 Prohibited Activities
- a Exploiting any technical error or vulnerability in order to influence game outcomes is prohibited.
- b Colluding with other users to gain bonuses or rewards is prohibited.
- c Attempting to claim bonus benefits multiple times by using multiple accounts is prohibited.
- d Any attempt to bypass the platform's security measures is prohibited and may result in legal action.
7. Bonuses and Promotions
The 8k platform offers various types of bonuses and promotions. All bonuses are subject to applicable wagering requirements.
7.1 Welcome Bonus
New members making their first deposit receive a 200% bonus, up to ৳20,000. After claiming this bonus, a 15x wagering requirement must be completed. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the balance ৳3,000; to withdraw the bonus, bets totalling ৳2,000 × 15 = ৳30,000 must be placed.
7.2 Other Promotions
- 1 8k Weekly Reload Festival: 30% of deposit, up to ৳15,000, 18x wagering. Can be claimed once per week.
- 2 8k Slot Victory Festival: 50% of deposit, up to ৳10,000, 20x wagering. Applicable to slot games only, once per day.
- 3 8k Cricket Season Bonus: 40% of deposit, up to ৳12,000, 15x wagering. Once per weekend during cricket events.
- 4 8k Refer a Friend Reward: up to ৳5,000 per successful referral, 12x wagering.
- 5 8k Birthday Special Gift: up to ৳2,000, 10x wagering. Available once per year for verified account holders only.
If any misuse of a bonus is detected, 8k may cancel the relevant bonus and review the account.
8. VIP and Cashback Programme
The 8k VIP programme has three tiers: Bronze, Silver, and Gold. At each tier, a set percentage of the weekly net loss is returned as cashback.
| VIP Tier | Weekly Cashback | Calculation Method |
|---|---|---|
| Bronze | Up to 0.3% | Based on weekly net loss |
| Silver | Up to 0.7% | Based on weekly net loss |
| Gold | Up to 1.0% | Based on weekly net loss |
Example: if a Silver tier member has a weekly net loss of ৳20,000, they will receive ৳20,000 × 0.7% = ৳140 cashback. Cashback is added directly to the account balance. Consistent active play can lead to advancement to a higher tier.
9. Data Protection and Privacy
The 8k platform follows a defined policy regarding the collection, storage, and use of users' personal data. User data is not sold or transferred to third parties. Full details on data protection can be found on the 8k Privacy Policy page.
- a All financial transactions are secured via SSL encryption. Payment information is not stored on servers under any circumstances.
- b Documents submitted for account verification are used solely to confirm identity and are stored on secure servers.
- c Users may request a copy of their personal data or ask for it to be deleted at any time, by following the process described in the privacy policy.
10. Responsible Gaming
8k believes gaming should be a healthy form of entertainment and should never become a harmful addiction. To this end, the platform has several protective measures in place, including the ability to set deposit limits, take self-imposed breaks, and temporarily suspend an account.
Anyone experiencing problems with gaming, or feeling that it is getting out of control, is encouraged to read 8k's responsible gaming guidelines and support information. Any form of gaming is strictly prohibited for those under 21 years of age.
11. Account Closure and Restrictions
8k reserves the right to temporarily or permanently close a user's account without prior notice in the following circumstances:
- 1 Providing false or inaccurate information at the time of registration.
- 2 Operating multiple accounts or misusing bonuses.
- 3 Involvement in fraudulent or unlawful transactions.
- 4 Failure to pass age verification or providing false age information at registration.
- 5 Attempting to compromise the platform's security or harm other users.
In the event of account closure, legitimately deposited funds (excluding bonuses where wagering has not been completed) will be returned after the applicable verification has been completed.
12. Customer Support and Complaints
The 8k customer support team is available seven days a week, twenty-four hours a day, via live chat and email in both Bangla and English.
- a Contacting us via live chat is the fastest way to submit a complaint.
- b When submitting a complaint by email, the account ID, subject matter, and relevant details must be clearly stated.
- c For complex matters, 8k will carry out the necessary investigation and endeavour to provide a resolution within a reasonable time.
For general enquiries, the 8k Frequently Asked Questions page may be helpful, as it compiles answers to common questions about deposits, bonuses, and accounts.
13. Applicable Law and Jurisdiction
These terms and any disputes between 8k and the user will be resolved in accordance with applicable law. The user acknowledges that they are aware of the laws in effect in their own country or region, and that it is their own responsibility to use the platform accordingly.
13.1 Limitation of Liability
The 8k platform is not directly liable for financial losses caused by technical errors, server outages, or failures of third-party services. However, in such situations, complaints from affected users will be reviewed and a reasonable resolution will be sought.
14. Changes to Terms
8k reserves the right to change or update these terms at any time. Users will be clearly notified on the site before any changes take effect, and the date of the updated terms will be reflected on this page. Continued use of the platform after any amendment will be considered acceptance of the new terms.